Terms of Service

Last updated: October 29, 2026

These Terms of Service apply when you use the Solano Way Auto Repair website at solanowayautorepair.com, contact us by phone, text or online messaging, or bring your vehicle to our shop at 2197 Solano Way, Concord, CA 94520. By using our website or messaging services, you agree to these terms.

Estimates and Authorization

Before we perform any repair work, we will give you an estimate and ask for your authorization, as California law requires. If we find that additional work is needed, we will contact you and get your approval before doing it.

Quotes and Information

Prices, service descriptions and other information on our website or in messages are provided for general reference. Final pricing depends on your vehicle and the condition we find during inspection, and is confirmed in your written estimate.

Appointments

Appointment times requested online or by message are confirmed once our team accepts them. If you need to change or cancel an appointment, please call us at (925) 676-2890.

Text and Online Messaging

When you message Solano Way Auto Repair through Google Search, Google Maps or text message, you agree that we may reply to you by message about your question, appointment or vehicle.

• Some replies may be sent by an automated assistant that answers common questions. When a question needs a person, a member of our team will follow up.
• Information shared by an automated assistant is for general reference only. Your written estimate and your conversation with our team are what count.
• Message and data rates may apply depending on your mobile plan.
• Message frequency depends on your conversation with us. We do not send marketing messages through this service unless you ask us to.
• You can stop messages at any time by replying STOP. For help, reply HELP or call (925) 676-2890.

We handle information you share with us as described in our Privacy Policy.

Warranty

Warranty coverage for our repairs is described on our Warranty page and on your repair order.

Payment

Payment is due when your vehicle is picked up unless other arrangements, such as financing, have been approved in advance.

Website Use

The content on this website, including text, photos and logos, belongs to Solano Way Auto Repair or is used with permission. You may not copy or reuse it for commercial purposes without our written permission. Links to other websites are provided for convenience, and we are not responsible for their content.

Limitation of Liability

To the extent permitted by law, Solano Way Auto Repair is not liable for indirect or incidental damages that result from using this website or our messaging services. Nothing in these terms limits any rights you have under California law.

Changes to These Terms

We may update these Terms of Service from time to time. The date at the top of this page shows when they were last changed.

Contact Us

Solano Way Auto Repair
2197 Solano Way, Concord, CA 94520
(925) 676-2890